Frequently Asked Questions

• What is your return policy ?

  You can not return or ex ange any merchandise directly to Mike Wrobel bought at Moshikun Shop by mail.
  For t-shirts, please check Print Aura's return policy.
  For prints, please contact me

• My orders has not been delivered yet. Where are my tracking informations ?

  Please check your emails for @moshistudio.com or @printaura.com for any email regarding your tracking information. If you did not find anything, please directly contact our vendors.
  Reclamations for tshirts
  Reclamations for prints

• Can I change my order ?

  We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been confirmed. However, for signed edition prints, please contact me to get more information or check our signed edition prints fulfillment policy.

• Do you ship internationally ?

  Yes, we ship to over 100 countries! For a full listing of the countries, please visit our International Shipping pages for t-shirt delivery.
  For other planets, please refer to the delivery team of the Enterprise.

• What payment methods do you accept ?

  Moshikun Shop accepts :

  • Paypal
  • Master Card
  • VISA
  • American Express
  • Hugs
• Do you take commissions ?

  It happens, it depends on my schedule.
  I will not design your Facebook profile picture though, and i don’t take any project under $1000.

• Do you sell somewhere else ?

  No, I sell exclusively on my shop. If you happen to find some of my artworks on sale somewhere else, know that this is not legal. Probably cheaper, as tempting as it can be to purchase it, I strongly advise you against doing it. These sellers don’t have the proper HD files for the printing, they just grab the small resolution pictures on the Internet, so you will end up with something of poor quality.